Privacy Policy

Information we collect

We collect the details you choose to give us through this website or by phone: your name, contact details, insurance information, and anything you tell us about the care you are seeking. We also collect standard technical data such as IP address, browser type, and pages visited.

How we use it

Your information is used to respond to your enquiry, verify insurance benefits, complete a clinical screening, and coordinate admission. We do not sell personal information.

Protected health information

Health information you share with us in the course of treatment is protected under HIPAA and 42 CFR Part 2. Those rules restrict when substance use disorder records may be disclosed, and generally require your written consent.

Sharing

We share information with insurance carriers when you ask us to verify benefits, with clinical staff involved in your care, and with service providers who operate this website under contract. We disclose information when required by law or when there is a serious risk to health or safety.

Cookies and analytics

This site uses cookies for basic functionality and for aggregate analytics. You can block cookies in your browser; parts of the site may not work as expected if you do.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to be contacted at any time. Contact us using the details below.

Contact

Questions about this policy can be directed to our team at (844) 967-4542, or by post to 295 Interlocken Blvd, Suite 400, Broomfield, CO 80021.